Frequently Asked Questions
We pride ourselves on transparency and doing what's right for you. Here you'll find answers to popular questions.
Q: What is factoring?
A: We get this question a lot! Boiled down, it's selling invoices or accounts receivables for cash. People owe you money; factoring gets you the money now.
Q: Is there a contract?
A: Yes, there is a short-term contract. If you decide you don't need it anymore, it's easy to give notice. No bait and switch here!
Q: What are the fees?
A: As promised, transparency and no hidden fees. There are usually three: Wire, ACH, and EFS.
Q: Do you purchase all invoices?
A: We do our best, but it's not always possible to purchase every invoice. It's a little complicated to explain here, but basically it depends on the reputation of your customers and our partners' willingness to do business with them should the reputation be less than ideal.
Q: Do I need good credit?
A: Not for factoring, but it helps with equipment finance. Some of our partners are willing to discuss it.
Q: Is there a monthly minimum?
A: Nope! We're here to help you. If you only want to factor a small amount, then that's what we'll do.
Q: What services do you provide?
A: Quite a bit! In addition to factoring, asset-based loans, equipment finance, and supply chain finance, we're working hard to bring you fuel cards, insurance, payroll services, fuel advances (which answers the next question), and loads (answer to another question!)
Q: Do you offer fuel advances/can you help me find loads?
Q: What are your rates?
A: There isn't a set number, since it relies on a lot of information that only you can provide. Part of how we work for you is to get you the lowest rate possible. We go to our partners and negotiate on your behalf. We know you're busy, so when you trust us to handle it for you, we'll spend time on the phones getting our partners to outbid each other, then contact you with the good news.
Do you have a question not listed here? Reach out to us! We're happy to help.